Worcester / Chicopee
Chicopee has 55,295 residents (give or take 43) (ACS 2020-2024 5-year, table B01003, https://data.census.gov/table/ACSDT5Y2024.B01003?g=060XX00US2501313660, checked 2026-10-19), about 2,414 people per square mile.
Chicopee is about 40 miles from the Census center point for Worcester in a straight line and covers 22.906 square miles of land (Census 2024 Gazetteer internal points and land area, https://www2.census.gov/geo/docs/maps-data/data/gazetteer/2024_Gazetteer/, checked 2026-10-19).
The quote form takes a ZIP code; for Chicopee that is 01013, 01020, 01022 (Census 2020 ZCTA to county subdivision and ZCTA to place relationship files, ZIP areas at least 20% inside the town, https://www2.census.gov/geo/docs/maps-data/data/rel2020/zcta520/tab20_zcta520_cousub20_natl.txt and https://www2.census.gov/geo/docs/maps-data/data/rel2020/zcta520/tab20_zcta520_place20_natl.txt, checked 2026-10-19).
Median household income in Chicopee is $62,615 (ACS 2020-2024 5-year, table B19013, https://data.census.gov/table/ACSDT5Y2024.B19013?g=060XX00US2501313660, checked 2026-10-19); Mass Save's enhanced heat pump incentives are income-based and decided household by household, so the town median only hints at how many neighbors qualify.
46% of Chicopee homes are single-family detached, 25% are in two- to four-unit buildings and 19% are in buildings of five or more units (ACS 2020-2024 5-year, table B25024, https://data.census.gov/table/ACSDT5Y2024.B25024?g=060XX00US2501313660, checked 2026-10-19).
44% of Chicopee homes are rented (ACS 2020-2024 5-year, table B25003, https://data.census.gov/table/ACSDT5Y2024.B25003?g=060XX00US2501313660, checked 2026-10-19), so beside the 46% detached houses there is a real share of jobs where the landlord, not the resident, signs the quote.
Chicopee has 10 points fewer detached houses than Hampden County overall (56%) (ACS 2020-2024 5-year, table B25024, https://data.census.gov/table/ACSDT5Y2024.B25024?g=050XX00US25013, checked 2026-10-19).
44% of Chicopee homes are rented (ACS 2020-2024 5-year, table B25003, https://data.census.gov/table/ACSDT5Y2024.B25003?g=060XX00US2501313660, checked 2026-10-19), so the market splits between resident-led jobs where the occupant picks the system and landlord-led jobs where they do not, and the rebate paperwork differs.
Of the 24,424 occupied homes in Chicopee, 42% heat with natural gas, 21% with heating oil, 31% with electricity and 3% with propane (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=060XX00US2501313660, checked 2026-10-19).
Gas leads in Chicopee at 42%, but 24% of homes still burn delivered oil or propane, and those 5,862 or so homes are where a heat pump pays back fastest.
Chicopee has about the Hampden County oil share of 22% and 10 points more electric heat than the county's 21% (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=050XX00US25013, checked 2026-10-19).
Eversource Energy lists Chicopee among the Massachusetts communities it serves for electricity (Eversource Energy communities we serve, https://www.eversource.com/residential/services/communities-we-serve, checked 2026-10-19).
Chicopee is also on the state table of towns served by a municipal light plant, Chicopee Municipal Lighting Plant (Massachusetts municipally-owned electric companies, https://www.mass.gov/info-details/massachusetts-municipally-owned-electric-companies, checked 2026-10-19).
Two names can appear in Chicopee, so the electric bill decides: a Mass Save sponsor on the bill means the Mass Save path below, and Chicopee Municipal Lighting Plant means its own rebate schedule.
For a Chicopee address billed by Eversource Energy, the Mass Save whole-home heat pump rebate is $2,650 per ton up to $8,500, and the partial-home rebate is $1,125 per ton up to $8,500; for projects installed on or after January 1, 2027, the whole-home figure drops to $2,350 per ton capped at $7,500 (Mass Save air-source heat pump rebates, https://www.masssave.com/residential/rebates-offers-services/heating-and-cooling/heat-pumps/air-source-heat-pumps, checked 2026-10-19).
Chicopee has 25,744 housing units, 26% built before 1940 and 80% before 1980, with 6% built in 2000 or later (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=060XX00US2501313660, checked 2026-10-19).
Chicopee tracks Hampden County on housing age, with the county at 28% pre-1940 and 8% post-2000 (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=050XX00US25013, checked 2026-10-19).
The median Chicopee home was built in 1958 (ACS 2020-2024 5-year, table B25035, https://data.census.gov/table/ACSDT5Y2024.B25035?g=060XX00US2501313660, checked 2026-10-19) and the median home has 5 rooms (ACS 2020-2024 5-year, table B25018, https://data.census.gov/table/ACSDT5Y2024.B25018?g=060XX00US2501313660, checked 2026-10-19).
Only 6% of Chicopee homes are new enough to pass the whole-home rebate's weatherization check on age, and 26% date from before 1940, so most of the other 94% show it with a home energy assessment before the heat pump goes in.
Heating design temperature: -3F. Source: ENERGY STAR Design Temperature Limit Reference Guide (2019 Edition), Hampden County row, 99% heating, PDF page 56 of 141 (Revised 11/11/2020), https://www.energystar.gov/sites/default/files/Design%20Temperature%20Limit%20Reference%20Guide%20(2019%20Ed)%20-%20ENERGY%20STAR%20Single-Family%20New%20Homes_Rev11.pdf, fetched 2026-10-19, 99%.
That -3F figure is the Hampden County cold-day number a Chicopee heat pump is sized against, so ask the installer to show the system's heating output at -3F, not at the milder rating-label temperature.
Ask whether the quote is whole-home or partial-home, because with 42% of Chicopee on gas and 31% already electric the two paths carry different rebate figures and different sizing.
Ask for the heat-loss calculation room by room; the median Chicopee home has 5 rooms and was built around 1958, and the count of heads and the tonnage follow the rooms and the insulation, not the square footage.
The form on this page is the follow-up for Chicopee. The public number is the number the contractor quotes from.
No local contractor is named on this door for Chicopee yet. A request from this page goes to the first licensed shop that takes the door.